Salem Auto Repair

I initially gave 2/5 stars without a review. I’ve had two bad experiences but initially I thought neither was worth saying anything about. I had a bad experience in the past with a replaced seatbelt where they didn’t actually fix the problem. And the only problem with my latest experience was their lack of communication. I was told I would hear back a certain day and I had to call them instead. At least I thought that was the only bad part. Upon getting the car back I felt like the brakes still felt a little weird and had to go get something else small fixed anyway so I had another inspection done. It turns out that while I paid for both sets of brakes to be replaced and serviced, only one set was done properly. This shop didn’t even bother swapping one set of brake fluid and charged me for the full service anyway. As far as I’m concerned this shop owes me about $1K for not actually giving me the service I paid for. And hundreds more for having to get my brakes serviced for a second time in a week. But I doubt they will own up to it just like they didn’t own up to the seatbelt many years ago. I guess a call out on the internet will have to do.

Shop did it's best to get my car fixed quickly.

This shop & crew is the best, Shop was awesome to work with. They got me right in and figured out what was going on with my car. My subaru runs so much better!! They explained everything that was going on and what my car exactly needed. Thank you so much LEDOUXS!!!!!

Honest shop. I like taking my car here because they are trustworthy.

So disappointed! Brought my vehicle in last week because of a slight hesitation I felt when accelerating that triggered a check engine light (p300). After the alleged diagnostic test I was informed that I would need to have my fuel injectors replaced. To complete the service it was also mandatory that I have my spark plugs replaced (which had already been replaced) along with some sort of "air induction service " for a grand total of $2540.36. Picked up my vehicle a few days later only to experience the exact same issue minus the check engine light which returned the next morning. I brought the vehicle back & was told that the mechanic would inspect it "with a fine toothed comb". About a half hour later I received a call informing me that my issue could be 1 of many other things and was told that I could just pick my vehicle up after expressing that I was not interested in any other services that I would be charged for. I feel bullied and robbed. No compensation for anything. What was the point of the "diagnostic testing "? I do not recommend this place to anyone under any circumstances.

Great customer service and mechanic expertise!

My friends recommended them and they are totally Awesome. They put on my driver’s side visor that fell off as the screw became loose. Mazda wanted $30.00 even though I told them I had the visor. Ledoux’s put it on for me and used one of their screws. I asked how much it was and they didn’t charge me. They are now my Auto Repair Center. Oh, I also needed new windshield wipers and they work like a dream! I will be going there in January or February for an oil change!! Vahn and Steven are Awesome!!

Not good. Several thousand dollars paid, in their shop four times and still not fixed. Seems like they kept thinking they knew what to change to fix the problem, but no. They just kept throwing parts at it without really knowing how to fix the problem. Not a fan. Going to have to take it to the Chevy dealer.

Easy to make an appointment and great service.